Terms & Conditions

Welcome to Himalayan Appliances. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of the Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to misuse the site, disrupt features, or violate any laws.

  • All information provided by you must be accurate and complete.

3. Product Information

  • We try to display accurate product details, images, and specifications.

  • Actual colors, sizes, and features may slightly vary due to screen settings or manufacturer updates.

  • Prices and availability are subject to change without notice.

4. Orders & Payments

  • Placing an order means you agree to pay the full amount displayed at checkout.

  • We reserve the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspicion of fraud.

  • Payment methods may include UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (if available).

5. Shipping & Delivery

  • Delivery timelines shown on the website are only estimates.

  • We are not responsible for delays caused by courier partners, natural issues, or strikes.

  • Risk of loss passes to the customer once the order is shipped.

6. Return, Replacement & Refund

  • Our Refund & Return Policy applies to all purchases.

  • Products must meet the eligibility criteria for return or replacement.

  • Refunds will be processed through the original payment method as per policy.

7. Warranty

  • Warranty details vary by product and brand.

  • Warranty claims must be made directly with the manufacturer or authorized service centre.

  • Physical damage or mishandling is not covered under warranty.

8. User Accounts

  • If you create an account, you are responsible for keeping your login details safe.

  • Any activity under your account will be considered as performed by you.

  • We reserve the right to terminate accounts violating these terms.

9. Intellectual Property

  • All website content including logos, text, images, graphics, and designs belong to Himalayan Appliances.

  • You may not copy, reproduce, distribute, or modify any content without permission.

10. Limitation of Liability

Himalayan Appliances is not responsible for:

  • Any indirect, incidental, or consequential damages

  • Losses arising due to misuse or wrong installation of products

  • Issues caused by third-party service providers (couriers, payment gateways)

Your use of products is at your own risk.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy, or policies.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website signifies acceptance of the updated terms.

13. Contact Us

For Return/Refund queries, contact us:
📞 Customer Support: +91-9013084333
📧 Email: himalayanappliances@gmail.com